Terms and Conditions

Personalized Designs/Custom Orders

Have your Dog be the Star! Visit The Have Your Dog be the Star category on the Shop page to learn more. Have a different idea entirely? We love doing personalized, custom designs! Reach out to us via the contact form with your idea. Be sure to let us know what item you’re interested in, how many, and we’ll get back to you with more info. You’ll get a personalized product listing to purchase your custom gear! You will receive a lo-res, watermarked proof via email to approve before custom artwork is sent to the printer.

For custom images/text, no derogatory/obscene requests will be honored. You will be notified via email if Rescue Dog Photography is unable to fulfill your order, and you will be given the option to upload other material or request a refund.

Copyright Info.

All work is copyrighted and the property of the artist, including custom design work. Purchases do not transfer ownership of copyright and are for personal use only, and cannot be copied, altered, or used commercially in any way.

© Ann DeMuth | Rescue Dog Photography

Refunds/Returns/Shipping Damage Policy

* Please note, the image on your T-shirt, Sweatshirt, Gallery Wrap, Tote Bag, etc., may vary slightly from the image depicted on The Rescue Dog Photography website. The colors may not be as bright as on your desktop, tablet, or mobile, and depending on what size is selected, it may be cropped slightly different than the image shown online.

Most products are produced only once ordered, and once ordered, the order is sent to the corresponding print provider for production, and the print provider ships the product directly to you. Refunds cannot be offered if you ordered the wrong size, color, or simply changed your mind. Please check all info. on listings, including size, before ordering.

If your package and item(s) are damaged in shipping, contact us via our contact form and upload pictures of the damage to both the package and item(s), within 7 days of receipt. If there is a manufacturing error, contact us via our contact form and upload pictures of the manufacturing error within 7 days of receipt. Uploads accepted are jpg | png | gif | docx < 10MB. If you’re having issues with the File Upload, no worries, send a msg. anyway, and we’ll get back to you quickly with alternate methods to get your image to us. We respond quickly to all requests, and if any further action is necessary, including returning the package/item(s), or another picture is necessary, you will be notified.

The above actions are necessary for Rescue Dog Photography to pursue a refund on your behalf from either the shipping carrier or print provider.

If tracking shows that an item has been delivered to the address supplied at checkout, Rescue Dog Photography cannot offer a refund, but will cooperate with any claims you make with the shipping provider.

Rescue Dog Photography works with multiple print providers to assure you receive high-quality products. Depending on your order, items may be shipping from different print providers. Each item will have its own shipping cost, and some products ship free. All separate shipping costs for items ordered will be bulked together at checkout. Please check the product listing description for the approximate shipping cost for each item which is calculated at checkout.

Production time may vary for different products/print providers, so if you have ordered multiple items, they may not all be received at the same time. You should receive updates directly from each print provider for shipping. If not, please contact Rescue Dog Photography for updates.

Please contact Rescue Dog Photography with any questions.

Link to Privacy Policy
Link to Shipping Policy

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